The City of Newport provides water and sewer utility service to residents within City limits. Rates are determined by the size of the connection and can be found in our rate table below. The standard residential water and sewer rate is $129.42 monthly in Newport which is for 10,000 gallons of water. Usage over that will incur overage charges. Please see the rate table for details. Click the link below.
Water & Sewer Rates – 2024 (Effective January 1, 2024) **New rates in effect on bills dated 2/27/2024**
Water and Sewer utility accounts are the responsibility of the property owner and accounts are set up under the property owner. A tenant may be added to the account and complimentary copies can be sent to the tenant. Please complete an application by downloading a copy (link below), or come to City Hall to pick one up.
Application for Water/Sewer Services
All utility billing and service questions: 509-447-6495, email accounting@newport-wa.org for assistance.
City provides several payment options:
- Customers may pay by cash, check or by Visa/Mastercard, American Express, E-Check, or Discover debit or credit card.
- Pay online, by mail, in person, or use our drop box.
- There is no fee to use a debit or credit card to make a payment.
- Set up Auto Pay, pay by text, set up paperless billing or make a onetime payment through our online payment portal.
Pay Your Bill Online Here<
This service is provided through InvoiceCloud.com, a 3rd party provider.
Invoice Cloud assumes all responsibility for their services.
Drop Box
There is a drop box in the main door of City Hall. This box is checked each day and payments are posted upon receipt. If a payment is put in the drop box the night of the 20th, it will be considered on time and no late charges will be assessed.
Yearly Payment Discount
If a customer pays for a year in advance, a 5% discount will be applied to their account. The yearly payment is based on the current monthly water/sewer rates multiplied by 12.
Additional Fees
Late Fee: Water/Sewer bills are mailed out the last business day of each month. The payment is due upon receipt and must be paid by the 20th of the month in which it is received to avoid late charges. The late fees are $5.00 for water and $5.00 for sewer.
Shut off fees: You may request to have your water turned off by the City, however there is a fee to do so.
Turn off/on fee for water turned off per owner’s request – $20.00
Shut off fee for non-payment of water/sewer bill – $30.00
Shut off for non-payment door notices: If a door notice is delivered to your physical address, a $20.00 fee will be assessed. If payment is not received and water is turned off for non-payment, the $30.00 turn off fee will also be assessed.
Non Sufficient funds: Per Resolution #01152022, the NSF fee on all returned checks or automatic payments is $35.00.
Criteria for Waiving Water/Sewer Late Fees
The City Council has determined that the following reasons will be considered in determining whether or not the customer is able to show good cause for nonpayment of their utility bill:
- Death in the family
- Hospitalization of customer or their immediate family
- Customer is bedridden or otherwise incapacitated to such an extent that they are unable to leave their home to prepare and mail the payment
- If there is a change in the City billing/payment system, late fee can be waived once during the transition period
- If a payment is postmarked or it is a check issued by the customer’s bank through an on-line payment that is issued by the due date
- If the finance department makes an administrative error
- If an emergency has been declared
Failure of the customer to receive a billing mailed by the City does not qualify for an adjustment of the late fee.
The customer needs to provide a letter to the City Clerk (clerk@newport-wa.org) which shows good cause for nonpayment as listed above. Once this is completed, the City Clerk will respond in writing, notifying the customer if an adjustment of the late fees will be made. If the City Clerk does not find good cause for the customer’s nonpayment, the customer will be informed in writing. Appeal may be made to City Council. If the customer does not pay the fee by the date specified on the late notice, the utility service to the customer’s premise may be shut off.
All requests to waive late fees must be in writing.
Leak Policy
Per City Ordinance, a customer may be granted a reduction in their water bill due to a leak once within a 24 month period. All repairs must be completed within 10 days of discovery of the broken pipe or other plumbing fitting. Once the repairs are completed, the customer must request a reduction of the bill in writing to the City Clerk and must provide receipts showing that the leak has been repaired. The City staff will verify that the leak has been repaired before any adjustment can be granted.
Please review Ordinance 1057
Backflow Prevention Device Policy
The City of Newport adopted Ordinance No. 847 in March 1994. Please review Newport Municipal Code Chapter 13.10 to find the regulations on this policy.
For residential customers, if there is a sprinkler system on your property, you are required to have a backflow prevention device installed. This device must be tested each year when the water is turned on. All costs are incurred by the customer. Click here for a list of licensed backflow testers. Test results must be provided to the City annually.
When a property owner fails to install, repair, maintain or test a backflow prevention device, it may result in water shut off per NMC 13.10.070.
The standards are set by Washington State Department of Health. Compliance is required by Washington State Laws and Regulation